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Frequently Asked Questions (FAQ)

Product

While a head massage concentrates on your head as a whole—including forehead, nape etc., a scalp massage is what promotes hair growth. Massaging your scalp with a purpose of hair growth requires applying pressure on the scalp using a scalp massager. This is essentially done to increase the blood circulation to the hair follicles, rejuvenate the roots and condition the scalp. Hair follicles are made up of hyperactive stem cells—when given a boost of oxygen, hair growth is promoted. Massaging dilates small arteries within your scalp that increase the blood flow to the follicles. They also improve the texture of hair, making it thicker and stronger over time.

No, it gently massages your scalp without tangling your hair.

Yes, you can. The heads are removable, so you could simply detach them and wash/sanitize them.

Yes, you can safely use it with dreadlocks.

Please do not submerge the machine in water for long, but the nodes can be submerge in water once removed for thorough cleaning.

Yes, it’s waterproof. The water does not usually get trapped inside, however, the heads are removable, so you’d be able to release any water if needed.

If you lay at a downward position then yes, the pillow will hold it in place. It is super relaxing, so you will fall asleep. It will automatically turn off after 10 min.

Once it is fully charged, it can last up to 2 hours, if you use for 10 minutes a day it will last a week with one full charge.

Yes, no one can deny how relaxing a scalp massage feel you can use it before bed to relax.

Yes,of course. Dogs & Cats will like this.

REFUNDS & RETURNS

Simply contact us with your order number. If it's within 30 days of having received your product, you are entitled to receive a full refund.  

Simply contact us and attach photos of the broken product, and we'll send you a free replacement.

Shipping

We offer FREEworldwide shipping on all orders. We also offer a Priority Handling for a small extra cost

We ship via fulfillment centers in the United States, Western Europe, and Eastern Asia. If the item you've purchased is out of inventory at you nearest location, it will be shipped from next closest location.

All orders are processed and dispatched from our warehouses within 2 to 3 days
The shipping times are :

 - 10-15 days to the United States, Australia & United Kingdom.

- 20-40 days to the rest of the world.